PinnedMy career isn’t a mess — I’m a Generalist!How becoming a generalist has helped me find my passion and be a highly creative thinkerNov 12, 2020Nov 12, 2020
Practical Ways to Develop Customer IntuitionImprove your ability to anticipate customer needs and deliver it before they even ask for it.Mar 10, 2021Mar 10, 2021
Published inAbout Me StoriesAbout Me — Joey ChanHuman-centred Designer, Photographer & Writer — Short & long versions on who I am and what I doDec 14, 20204Dec 14, 20204
What earning $0.02 on Medium has meant to me.The catalyst for greater focus and discipline in my creative journeyNov 23, 20201Nov 23, 20201
The Step ‘0’ to Becoming a WriterStarting my writing journey feels like trying to get on a train in Japan during peak hour: just another body among a sea of busybodies…Oct 29, 2020Oct 29, 2020
Great Expectations: CX lessons from online shopping in lockdownThe curse of working in the field of experience design is whenever you interact with businesses, you notice (and judge) every touchpoint…Oct 21, 2020Oct 21, 2020
So, I told everyone about my fears & this is what happened.I was invited by the University of Queensland’s Student Employability Team to deliver a keynote to Business, Economics & Law Faculty…Oct 1, 2019Oct 1, 2019
Why you need to LOOK UP in Human-centred DesignI take elements from the LOOK UP campaign and extend it to core traits of human-centred design: observation, empathy and creativity.Apr 2, 2019Apr 2, 2019
